Frequently Asked Questions

1. What types of photos can you edit and print?

  • We specialize in editing and printing Passport photos, Visa photos, and Emirates ID photos as well as any other photos you need printed out.

2. How do I take a suitable photo for your service?

  • Ensure good lighting, stand against a plain background, maintain a neutral expression with eyes open and do not have any face and head accessories on.

3. Can I take the photo on my smartphone?

  • Yes, you can use your smartphone to take the photo, just follow our guidelines for proper composition.

4. What if my photos are not accepted by the authorities?

  • If there are any acceptance issues, we will provide new photos for free. Our team is here to assist you.

5. How long does it take to edit and deliver the photos?

  • We offer same-day delivery for all orders placed before 7:30 pm.

6. Are my personal information and photos safe with you?

  • We take data security seriously and employ industry-standard measures to protect your information. Your privacy is our priority.

7. Can I request changes to my edited photos?

  • Yes, if there are any specific requirements, you can communicate them to us during the order process.

8. How can I contact your customer support team?

  • You can reach our customer support team by email at travelpixstudio@gmail.com or by phone at +971581302464.

9. What should I do if I have a unique document photo request?

  • If you have specific requirements not covered by our standard services, please contact us to discuss your needs. We are here to assist you with tailored solutions.

10. Do you offer international shipping for passport and visa photos?

  • Currently, we offer same-day delivery within Dubai. We hope to expand soon for shipping all across the UAE and eventually, international shipping.